Customer Testimonials for AutoRama

11/15/2017

I literally created a Yelp account just to give this feedback. I've been to three different private dealers and never once had a great experience until I met people here. Not only do they not push you, they care about whether you're happy with your purchase. I purchased a car and it had a few minor problems that creeped up. They offered help instantly and could've just said it was sold as is. Previous dealers would get me to pay for the parts. But these guys are different. They sell with their hearts. I will definitely be back for more vehicles in the future.

8/22/2018

Used Car Dealers were always in the same category as dentists and personal injury lawyers for me until my youngest son bought a 2012 Toyota Tacoma from Joe Baudichon at Autorama in Eugene.   

From the very first, Joe had our trust and never let us down.    The truck was exactly as described, and it was the first time in 35 years we had ever even considered buying a vehicle without a test drive because of that trust.  

He made our long-distance purchase from the duty station in Seattle work with text, calls, Venmo for the deposit, and lightning fast response time, even with our three week delay that held the truck for picking up when military scheduling allowed.   Joe followed through with every detail and made our son's first vehicle purchase a wholly positive one.   Extraordinary and impeccable pride and professionalism in an industry where we thought it was impossible to find anything of the kind!   We were so impressed, and recommend Autorama and especially Joe Baudichon without reservation.

4 reviews

I had a great experience buying a used car here. I dealt with Joe, who was always responsive and easy to talk to. I was buying from out of state, a bit extra risk as it's pretty much sight unseen, so I had them take the car to a local Subaru dealership to have it inspected (the internals were in great condition, just like they said). The dealership quoted me a silly high price to replace some of the fluids, Joe had it done for a third of the price. The car was hatchback, but it did not have a cargo cover, so as part of the deal Joe said he could pick one up and mail it down to me within a few weeks. A few weeks later, here comes a cargo cover. 

Great experience, easy to deal with, good vibes... I highly recommend these guys.

2 reviews

These guys make the car buying experience so simple! I worked with Joseph to get my WRX and he did everything he could to make sure I was happy with my purchase. I was able to choose a time to test drive, signed the papers, and was financed the next day! If you're looking for a nice used car, come talk to these guys. They do business professionally and do a great job cleaning up all the vehicles.

14 reviews

I found Autorama through Craigslist. Cheapest Honda Fit anywhere in the Northwest. Low miles and super clean. I had the Honda dealer inspect, had no issues, and they were surprised at the price. I got a great deal, and no-pressure service. All of their cars look solid, and I have recommended to family.

9 reviews

I was looking for a used car with my son. I had been directed towards looking at Autorama by a family member. We spent a couple of afternoons combing through all the cars that were available on the lot at Autorama at the time.  We really enjoyed Miguel, his enthusiasm, knowledge and patience with us as we went from car to car.  We never felt pressured to make a decision. In fact, we had a great time with both Miguel and Joseph.  I was also really impressed with the quality of cars on their lot, and they let us drive a variety of cars to make our decision. 

I have no doubt we will be back to Autorama to purchase another vehicle and no question I would recommend them to others to purchase as well. We had an overall excellent experience.

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14 reviews

I am writing to boast about Autorama and the service of Joseph and Miguel. Great experience! I appreciate their family owned and honest approach to customer service and quality resales. Within an hour, I  had a deposit on my first Subaru wagon!  Thank you!
Jem Champion

14 reviews

I went in today to look a truck or two. Joe was pleasure to get to know. He didn't oversell or try to pressure in the least ( AKA : What would it take to get you into this car today?) Joe was patient and informative and never tried to paint me into a corner. It was apparent that Joe actually likes people and isn't trying to be nice just to be nice. You likely owe it to yourself to stop by and chat with Joe but please don't buy a truck until after I make my choice.

4/7/2016

What a great family owned business, simply outstanding. I'm more than happy to add our experience to this list of great reviews! Car searching started off a little stressful and time consuming for my wife and I. We were looking for a very specific vehicle for her and decided a late model subaru outback was the perfect fit. I made phone calls, visited car lots, and spent endless time on craigs list looking throughout Medford, Roseburg, Eugene, Salem and Portland. Nothing except for waisted time and some added stress. While heading to check out a car in Eugene we passed by autorama and it quickly caught our attention. A selection of nice Subaru's! We started looking around and all of the cars had the prices and mileage listed in plain site. Small lot but clean cut with a very nice selection of vehicles and price ranges. I was worried we were going to be noticed by a salesman who would follow us around and push for a sale, but instead we met Joe. He let us know that we were free to ask for any set of keys and with that he let us explore. We became glued to one car in particular, unfortunately this one was well out of the budget we planned for and didn't we have any expectations of actually purchasing it. After some time of peaking through this cars windows he came out and handed us the keys. We thanked him and with permission took it for a spin around the block, even the part of firing it up felt great! When we got back we let him know that the car and price were both tops but unfortunately too far out of our price range. Without hesitation he accommodated us! We did not feel any pressure from him to buy a car at any time, friendly service was all we encountered. We left and came back a few days later to have it mechanically inspected. Again while we were inspecting it in the lot with my father he didn't linger around us, but made himself welcoming for any questions or concerns.When we asked a question he wasn't sure of, like whether or not the car had limited slip differential, he found out the answer for us within a few minutes. Didn't gloss over things, one car had a rebuilt title and it was the first thing he let us know when we asked about it. Even after we were set on making the purchase  he realized it was missing a cover for the cargo area and told us we could have one from another vehicle that was for sale! Seeing my wife in her new car with a big smile on her face is something that doesn't have a price tag. I realize this review is rather lengthy but if it saves you the time of searching through craigs list or playing games with salesmen then it's worth it. You won't waist your time here, it's fun looking through the cars and nice to meet joe. And who knows, maybe you'll find that nice new car you've been saving for!

2/6/2016

This is a small, family owned lot. I bought my last truck there a few years ago. Had a great, stress-free experience. I sat down with one of the sales associates, told him which truck I wanted and we talked price for a few minutes before coming to an agreement. Everything about the transaction was honest and casual- no pressure or weird sales games. I'd go back without a second thought next time I'm in the market for a previously owned vehicle.

10/6/2016

I just bought my fifth truck from these guys!!! Easy going transaction and the owner offered me more on my trade in then any other dealer in town! And I tried them all, lol. Five star service from start to finish.  Thanks again guys.

1/4/2018

I came to Eugene in search of a used car and found one at auto Rama, several actually. They let me test drive as many as I wanted  and I was super impressed by how clean all the cars were inside, outs side and under the hood. The guys were not pushy and gave me all the time I needed to make a choice. The day I went to make a purchase, I noticed the steering was off to the right, they took it for an alignment right there and then and I was able to drive my new Subaru back to southern Oregon later that day. All in all, I will absolutely make my next purchase with them and thank them for their honesty. They also bought my old car before I left Eugene which was a huge plus!!!!!

12/2/2017

These guys really could not have been more helpful. From start to finish they were courteous, straight-forward, informative, and accommodating; all around stellar service. I'll definitely be back given the opportunity. I almost never feel compelled to leave reviews, especially positive ones, but Autorama really left an impression on me.

3/14/2017

I've bought multiple cars/trucks from Autorama over the last decade.
Been to numerous car lots in Oregon and none come close to the selection and service.

5/30/2018

I was looking for a truck with a lot of specific needs, and Autorama had exactly what I needed. I texted Joseph, and he was extremely helpful. I stopped in, he let me test drive it, and I got finances in order and was able to take it home literally the next day! 

I was given all the paperwork, information on the repairs that had been done by the previous owner, and the Carfax. Any questions I had were easily answered. No one was pushy about sales, and I left extremely satisfied. If you need a good deal on a great car, check this place out!